Key Questions to Pose When Enlisting a Professional Disinfectant Cleaning Service.

Key Questions to Pose When Enlisting a Professional Disinfectant Cleaning Service
Key Questions to Pose When Enlisting a Professional Disinfectant Cleaning Service


Asking the right questions before hiring a professional disinfectant cleaning service is essential to ensure that they can meet your specific needs and requirements, and provide a safe and effective cleaning process.

Remember, clear communication is key when asking these questions. The professional disinfectant cleaning service should be willing and able to address your concerns and provide satisfactory answers. Bio Hazard Services Pty Ltd is a reputable Decontamination and Disinfection cleaning service that can help ensure the safety and well-being of your property and those who use it.

Here are some key questions to consider before hiring a professional disinfectant cleaning service:

Are you properly licensed and insured?

Verify that the cleaning service holds the necessary licenses and certifications required by your local or state regulations. Additionally, confirm that they have appropriate liability insurance to protect against any potential damages or accidents that may occur during the cleaning process.

Are your staff trained and certified?

Ask if their cleaning staff are trained in proper decontamination and disinfection techniques and whether they hold any relevant certifications. Trained professionals are more likely to provide effective cleaning.

Do you have experience in disinfecting similar environments or industries?

Ask about their experience and track record in disinfecting spaces similar to yours. This is particularly important for specialised environments such as healthcare facilities, schools, offices, or hospitality establishments, where specific protocols and requirements may exist.

Can you provide references or customer testimonials that can vouch for the quality of the disinfectant cleaning services?

Request references or testimonials from previous clients who have used their disinfectant cleaning services. This can give you insights into the quality of their decontamination and disinfection services, professionalism, and customer satisfaction.

What disinfectant products and techniques do you use?

Inquire about the types of disinfectant products the cleaning service utilises and whether they are approved by relevant health authorities for effective pathogen elimination. Ask about their knowledge and expertise in using these products and any specialised techniques they employ to ensure thorough decontamination and disinfection.

How do you ensure proper application of disinfectants?

Inquire about their methods for applying disinfectants. They should be using proper techniques to ensure adequate coverage and contact time for the disinfectant to be effective.

What areas or surfaces will be covered during the decontamination and disinfection process?

Clarify which areas and surfaces will be included in the decontamination and disinfection service. This might include high-touch surfaces, high-traffic areas, restrooms, common areas, and other specific spaces relevant to your needs. Ensure that they cover all the areas important to you as part of the cleaning plan.

What safety precautions/ safety protocols do you follow during the cleaning process?

Inquire about the safety protocols and procedures the cleaning service follows to protect their employees, your occupants, and the environment. They should have proper training, use personal protective equipment (PPE), ensure proper ventilation during and after cleaning, and adhere to industry-standard safety guidelines.

Do you follow industry guidelines for decontamination and disinfection?

Ask if the cleaning service follows industry-specific guidelines for decontamination and disinfection, such as those set by the Centers for Disease Control and Prevention (CDC) or other relevant health authorities.

What is your availability and scheduling flexibility?

Discuss their availability and flexibility in scheduling the decontamination and disinfection services. Determine whether they can accommodate your preferred timing, including any urgent or after-hours requirements.

Can you tailor your services to my needs?

Discuss whether they can customise their services to meet your specific requirements. Different properties and situations might require different approaches to decontamination and disinfection.

What is the cost structure and what does it include?

Request a clear understanding of their pricing structure and what services are included. Inquire about any additional fees or charges that may apply, such as extra services, use of specialised decontamination and disinfection equipment, or travel costs. Some services charge per hour, per square foot, or based on the scope of work. Make sure there are no hidden fees.

Do you offer emergency services?

Inquire whether they provide emergency decontamination and disinfection services in case you need urgent assistance due to a contamination event.

What is your cancellation policy?

Understand their cancellation policy in case you need to reschedule or cancel a service appointment.

Choose Bio Hazard Services Pty Ltd for unmatched quality and expertise in biohazard cleaning, Decontamination and Disinfection.

Bio Hazard Services Pty Ltd ensures proper decontamination and disinfection, and provides peace of mind regarding safety and quality – because your well-being is our business.

Our dedicated team of highly trained professionals is committed to providing thorough and effective biohazard cleaning services, ensuring complete decontamination and disinfection of any affected area. We understand the importance of maintaining a safe and clean environment, and we take pride in our meticulous approach to every job. With our advanced techniques and state-of-the-art equipment, you can trust that we will leave your space not only clean and sanitised but also restored to a state of tranquility.

Our emergency specialised services cover Covid-19 Cleaning, Biohazard Cleaning, Decontamination and Disinfection, Meth Cleaning and Restoration Services.

We are available 24/7 in Sydney, Blue Mountains and Regional NSW. Our service areas also include Bathurst, Lithgow, Orange, Wellington, Penrith, Blacktown, Windsor, Campbelltown and Parramatta.

At Bio Hazard Services Pty Ltd, your safety and peace of mind are our top priorities. You can reach us here, on email or call us on 0490439319.